Management Development

All too often people are promoted to the rank of manager because they have been successful in a particular role.

Their new role will be entirely different, but without appropriate training to prepare for the role’s shift in focus – from delivery to directing – the manager is being thrown in at the deep end. This is now referred to as ‘the accidental manager’. At the VLA we can help to provide the support needed to turn your people into great managers and leaders.

Below are just some of the topics we can provide:

Frontline Leadership

The Front-line Leadership short course provides an introduction to people leadership in the context of front-line teams. Exploring critical success factors in establishing credibility as a front-line leader, it will assist you to identify and develop your unique leadership style.

Conflict Resolution

The Conflict Resolution short course explores the factors that drive conflict and the skills required to effectively intervene and facilitate positive outcomes. It demonstrates a pragmatic approach that will help you deal with and resolve conflict.

Coaching & Mentoring

The Coaching and Mentoring short course focuses on developing the necessary skills to facilitate a learning relationship including implementing a program and reviewing its effectiveness.

Performance Management

This course explores the end-to-end processes associated with the performance management cycle. From the setting of goals and allocation of work through to performance reviews and recognition, you will learn the skills you need to drive a performance culture and proactively address issues of diminished performance.

Building Team Performance

The Building Team Performance short course examines the dynamics of teams in the workplace and the role of a leader in creating,  nurturing and maintaining a performancebased culture. Using practical tools for setting team goals, establishing performance measures and working collaboratively, you will learn how to effectively coach and develop team members to achieve performance outcomes.

Effective Work Relationships

The Effective Workplace Relationships short course is designed to build your interpersonal skills and assist you in becoming a more effective communicator. Focusing on communication and behaviour, you will learn strategies to be more responsive to others and to foster positive workplace relationships.

People Leadership

The People Leadership short course provides you with a platform on which to build your leadership identity. Recognising that management seniority is not just about commercial accountability, you’ll learn how to become a trusted organisational figurehead who can lead and develop the workforce during times of both stability and change.

Change Management

The Change Management short course takes a look at why people resist change and the skills and qualities you need to effectively
manage change. This course provides you with the tools you need to analyse, scope, plan and implement change programs for your business.

Delivering Appraisals that gets Results

Detail on request.

Leading with Emotional Intelligence

This short course teaches you to apply emotional intelligence to workplace interactions through a range of tools and techniques. By understanding the science behind communication, you will find new ways to harness your own emotions, and those of others – improving decision-making, behaviour and performance as a result.

Innovation & Continuous Improvement

This short course provides you with the skills, knowledge and insight to effectively take the lead in using innovation to realise business outcomes. Combining the freedom of creativity with the discipline of due process, you’ll discover the business benefits of promoting innovation and continuous improvement.

New Supervisor

The New Supervisor short course provides you with the foundational knowledge and skills to effectively make the transition from
teammate to leader. With a focus on effective communication, team performance and workplace relationship management, you’ll
learn the tools and techniques you need to get started in your management career.

Operational Planning

The Operational Planning short course focuses on the development and implementation of operational plans. It will provide you with the skills to develop a plan, acquire resources, monitor progress and evaluate operational performance.

Manage Recruitment & Selection

Detail on request

Manage People Effectively

The Manage People Effectively short course provides you with the personal insight, skills, knowledge and attributes you need to successfully lead others in the workplace. With a focus on communication, behaviour and emotionally intelligent leadership, you’ll discover how to engage employees, create meaningful relationships and leverage diversity in the workforce.

We can deliver management development where, when or how your organisation needs it. We can use some or all of the following methods:



Cut time and costs by having one of the courses delivered in-house. They can be tailored specifically to the needs of the business.



Some people learn better in their own time. We can provide learning packages to study where, when and how your employees need them.

VLA Workshops

Workplace Skills

Employees can join one of our public workshops. Cut costs whilst networking and learning with others. Click here to see our schedule.